Returns & Exchanges
At Simply Kids, we want your little ones to love their new outfits, which is why we offer a 30-day hassle-free return policy for all unworn items with original tags attached. If the fit isn't perfect, we make the exchange process simple and quick to ensure your child stays stylish and comfortable.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unwashed and unworn clothing back in its original packaging, ensuring all hangtags and labels are still securely attached.
Print and Ship
Download and print the prepaid shipping label provided through our portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to your original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing